1. Free trial (24 hours)
We provide a 24-hour free trial so you can evaluate the product before paying. During the free trial, you can cancel anytime.
2. No refunds after the free trial
Once your free trial ends and your paid subscription begins, we do not offer refunds for subscription charges.
3. Renewals: you must cancel before the renewal date
Subscriptions renew automatically unless you cancel. If a renewal payment goes through, there is no refund. You must cancel your subscription before the renewal date to avoid the next charge.
We send an email reminder before renewal. However, it’s still your responsibility to cancel on time (for example if a reminder lands in spam or your email address changes).
4. How to cancel
The fastest way is to cancel inside your account (if that option is available). If you need help, contact support and include the email address on the account.
- Email: [email protected]
- Contact form: positionmysite.ca/contact
5. Failed payments, chargebacks, and disputes
If you believe a charge is unauthorized or incorrect, contact us as soon as possible so we can investigate. Filing a chargeback may limit your ability to continue using the service until the dispute is resolved.
6. Changes to this policy
We may update this Refunds Policy. We’ll post updates on this URL and update the “Last updated” date above.
7. Contact
This Refunds Policy is provided for transparency. It is not legal advice. For questions about your specific situation, contact us and we’ll help.